Changing NDIS Plan Managers Mid-Plan: What You Need to Know

A lot of NDIS participants don't realise that they can change plan managers at any time—yes, even during the middle of their existing plan.  

Yes, you can change anytime.



The NDIS is based on the values of choice and control, so you don't have to stick with a provider that's not delivering for you. If you have ever thought about how to change NDIS plan managers, don't worry, it is simpler than you think. 

You do not need to wait for review or approval of your plan; the amount of money and length of the plan stay the same. The new plan manager simply takes over the management of the money aspect of your plan, and they can even do the transfer to make the switch easy and stress-free.


Why Participants Decide to Switch

There are several reasons that someone would want to make a change in the middle of a strategy—and it's usually to get more support. Common reasons are:

  • Incomplete or tardy communication by the current plan manager
  • Ineffective invoice processing or a lack of budgetary openness
  • A desire for someone who is local or more reachable
  • A need for someone who knows better about your cultural or personal needs


Switching is not a reflection of failure; it’s about finding a better fit to support your NDIS goals.


How to Change NDIS Plan Managers Without Hassle 

If you’re wondering how to change NDIS plan managers, follow these simple steps:

  • Inform your current plan manager, preferably in writing.
  • Request a final report of your remaining budget and processed invoices.
  • Call your preferred plan manager—they'll normally guide you through the next few steps.
  • Have your details updated in the myplace NDIS portal (or ask your new provider to do this for you).


Better providers will do the behind-the-scenes work so you can focus on what matters—your supports, not admin. 


What a Good Plan Manager Should Offer

Selecting the right plan manager will be a real game-changer for your NDIS journey. Seek one who provides:

  • Quick, guaranteed invoice payment
  • Easy-to-understand monthly budget statements
  • A sound grasp of NDIS regulations
  • Communication in a style that suits you—be it by email, phone call, or face-to-face


When you know about shifting NDIS plan managers, you invite better service, greater peace of mind, and the freedom to decide for yourself. 

Don't settle—your NDIS journey should be guided by someone who truly has your best interests at heart.


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